Website Terms and Conditions
 

Last updated: 17 July 2026
 

1. About these terms

These terms and conditions govern your use of johnelford.org (“the website”).

The website is owned and operated by:
 

John Elford
Somerton Lodge
Victoria Avenue
Shanklin
Isle of Wight
PO37 6LT
United Kingdom

Email: john@johnelford.org

By using this website, you agree to these terms and conditions. If you do not agree with them, please do not use the website.
 

2. Purpose of the website

This website provides information about John Elford’s work, publications, recovery education, professional experience, educational frameworks and related projects and services.

Content may include information about:

• Addiction and recovery

• Behavioural change

• Mental and emotional wellbeing

• The Quintiva Framework

• The Change Blockers Framework

• The Integrated Step Course

• Books, workbooks and educational resources

• Somerton Lodge and Get Into Recovery

• Training, speaking and professional services

The information provided is intended for general educational and informational purposes.
 

3. Recovery and health information

Nothing on this website constitutes medical advice, diagnosis, psychological treatment, legal advice or a substitute for assessment or support from an appropriately qualified professional.

Recovery needs vary considerably between individuals. You should not begin, change or discontinue medication, detoxification, treatment or professional support solely because of information found on this website.

Withdrawal from alcohol, benzodiazepines and some other substances can be medically dangerous. Anyone considering detoxification should seek appropriate medical advice and must not rely on this website as a substitute for clinical assessment.

If you believe that you or another person is in immediate danger, experiencing a medical emergency or at risk of serious harm, call 999 or attend the nearest Accident and Emergency department. For urgent medical advice in England, contact NHS 111.

Use of this website does not create a practitioner–client, therapist–client or other professional relationship between you and John Elford.
 

4. Intellectual property

Unless otherwise stated, the website and its original content are owned by or licensed to John Elford. This includes written material, educational models, frameworks, graphics, logos, photographs, videos, downloads, course material and the design and arrangement of the website.

This material is protected by copyright and other applicable intellectual-property laws. Copyright protection for original web content arises automatically in the UK. UK Intellectual Property Office guidance

The names and content associated with the Quintiva Framework, Change Blockers Framework, Integrated Step Course, Sponsor’s 12 Step Manual and Beneficial Books may also be protected as intellectual property.

Third-party names, logos, images and content remain the property of their respective owners.
 

5. Permitted use

You may:

• View the website for personal or legitimate professional purposes

• Print individual pages for your own non-commercial reference

• Share links to publicly available pages

• Quote brief extracts where legally permitted, provided that the words are reproduced accurately and the website and author are properly credited

Any permission given under these terms may be withdrawn if the material is used inaccurately, misleadingly or in a way that suggests endorsement or affiliation where none exists.
 

6. Prohibited use

Unless you have received prior written permission from John Elford, you must not:

• Republish substantial material from this website on another website or platform

• Reproduce or distribute books, workbooks, manuals, course content, frameworks or downloadable resources

• Sell, rent, license or commercially exploit website material

• Download, copy or reuse photographs, illustrations, logos or other images

• Modify content and present it as original or authorised material

• Remove copyright, authorship or ownership notices

• Use website material to create competing publications, courses, training programmes or commercial resources

• Use automated systems to scrape, extract or harvest website content or data

• Present yourself as affiliated with, approved by or acting for John Elford without written authorisation

Nothing in these terms restricts any use that is expressly permitted by law, including applicable copyright exceptions. UK Intellectual Property Office guidance on copyright exceptions
 

7. Acceptable use

You must not use the website:

• In any unlawful, fraudulent, abusive or harmful manner

• In a way that damages or disrupts the website or interferes with another person’s use of it

• To introduce viruses, malicious code, spyware or other harmful technology

• To attempt to gain unauthorised access to the website, its server or connected systems

• To send unsolicited commercial communications

• To collect personal information about other users without lawful authority

• To impersonate another person or misrepresent your identity or intentions
   

8. Accuracy and availability

Reasonable care is taken when preparing and maintaining the website. However, no guarantee is given that all information will always be complete, current, accurate or suitable for every individual or situation.

Recovery knowledge, professional guidance and available services may change over time. Website content may therefore be corrected, updated, withdrawn or replaced without notice.

The website is provided on an “as available” basis. Continuous, uninterrupted or error-free access cannot be guaranteed.
 

9. External links and third-party services

The website may contain links to third-party websites, retailers, publishers, social-media platforms, organisations or services.

These links are provided for information or convenience. Unless expressly stated otherwise, their inclusion does not mean that John Elford owns, controls or endorses the external website or everything published on it.
 

John Elford is not responsible for the content, availability, security, privacy practices or terms of third-party websites. You should review the relevant terms and policies before using an external service or making a purchase.
 

Books purchased through Amazon or another retailer are subject to that retailer’s terms and conditions.
 

Information about Somerton Lodge, Get Into Recovery or another organisation may link to separately operated services. Enquiries, assessments, bookings and services provided by those organisations may be governed by separate agreements and policies.
 

10. Purchases, bookings and professional services

These website terms govern general use of johnelford.org. They do not by themselves constitute a contract for admission, treatment, accommodation, training, consultancy or another paid service.

Where services, training, digital content or other products are offered directly, additional terms—including prices, payment arrangements, eligibility, cancellation rights and refund provisions—should be provided before a binding purchase or booking is made.

Nothing in these terms limits your statutory rights as a consumer. UK businesses offering goods, services or digital content must comply with applicable consumer-protection law. Competition and Markets Authority guidance
 

11. Limitation of liability

To the fullest extent permitted by law, John Elford will not be liable for indirect or consequential loss arising from your use of, or reliance on, this website.

John Elford will not be responsible for loss resulting from:

• The website being temporarily unavailable

• Reliance on general educational information without obtaining appropriate professional advice

• Use of a third-party website or service

• Unauthorised interference with the website outside his reasonable control

• Inaccurate, incomplete or outdated information supplied by a third party

Nothing in these terms excludes or limits liability where doing so would be unlawful. In particular, nothing excludes or limits liability for:

• Death or personal injury caused by negligence

• Fraud or fraudulent misrepresentation

• Breach of rights that cannot lawfully be excluded

• Any other liability that cannot legally be limited or excluded
   

12. Privacy and cookies

Personal information collected through this website will be handled in accordance with the website’s Privacy Policy.

The website may use cookies and similar technologies. Details of the cookies used, their purposes and the choices available to you should be explained in the website’s Cookie Policy and cookie settings.

Where consent is legally required for non-essential cookies, those cookies should not be placed merely because a visitor continues using the website.
 

13. Suspension or restriction of access

Access to the website may be restricted, suspended or blocked where reasonably necessary to:

• Protect the website or its users

• Investigate suspected misuse

• Prevent unlawful activity

• Enforce these terms

• Carry out maintenance or security work

Legal action may be taken where misuse causes loss, infringes intellectual property or amounts to a criminal or civil offence.
 

14. Changes to these terms

These terms may be revised periodically to reflect changes to the website, its services or applicable law.

The revised terms will apply from the date they are published on this page. The “Last updated” date at the top of the page will indicate when the most recent revision took effect.
 

15. Severability

If any provision of these terms is found by a court or competent authority to be unlawful, invalid or unenforceable, that provision will be treated as removed or limited to the minimum extent necessary.

The remaining provisions will continue in effect.
 

16. No waiver

A failure or delay in enforcing any provision of these terms does not waive the right to enforce that provision, or any other provision, at a later date.
 

17. Governing law and jurisdiction

These terms and any dispute or claim arising from them will be governed by the laws of England and Wales.

The courts of England and Wales will have jurisdiction, except where applicable consumer law entitles you to bring proceedings in another part of the United Kingdom or in another competent jurisdiction.
 

18. Contact

Questions, concerns or complaints relating to the website or these terms may be sent to:
 

John Elford
Email: john@johnelford.org